FAQ's

How old do I have to be to hire a campervan from Firefly Campers?

Between 25–70 years old.

How many people are allowed to drive the campervan?

Up to three different people can be named drivers; again they must be between 25–70 years of age. There is an extra charge for each additional driver.

Can I take the campervan to Europe?

Sorry, but our campervans are for UK travel only.

Can you deliver the campervan to me?

We do not usually offer a delivery service, but are happy to collect you from a local underground or train station. If for any reason delivery is essential to your hire please call us for a quote.

Can I see the campervans before I rent one?

Yes, but you will need to contact us to arrange a suitable time and date.

Can I leave my car with you when I collect my campervan?

Yes, if you are driving, you are welcome to leave your car in our garage. Cars are left entirely at your own risk. We cannot accept liability for any damage or loss.

Do your campervans have seat belts?

All our campervans are fitted with four seat belts, two lap belts in the rear.

Can we bring our pets?

Pets are welcome; this needs to be arranged with us at the time of booking.

What type of fuel do the campervans run on?

All our campervans run on regular unleaded petrol.

Do the campervans have an electric hook-up?

Yes, not only do our vans have electric hook-ups but they are also fitted with a 12v leisure battery which powers the stereo, lights and fridge whilst you are stationary.

How fast do the campervans go?

Our campervans are originals and are therefore built for comfort, not speed. They have a 1600cc engine and have a cruising speed of around 60mph. Please take this into consideration when planning your journey.

Are they easy to drive?

All campervans take a little bit of getting used to as they differ from a conventional modern car. We will run through everything when you collect your campervan and take you on a short test drive if you want to. In no time at all you’ll be sailing along with a big smile on your face.

Is the mileage limited?

No, mileage is unlimited and included in the price of the hire.

What do I need to bring with me?

We have packed our campervans with all the things you’ll need for a great trip, such as bedding and cooking equipment. We would suggest that you bring towels, toiletries, clothing and recreational gear for your trip. We supply you with an organic welcome hamper but suggest you stop off en route to your destination to pick up any other bits and pieces.

I need to return the campervan with a full tank of petrol. Where is the nearest petrol station?

There are petrol stations on Southend Road and Chigwell Road, approximately 2 mins from us.

I am under 25, can I still hire one of you campervans?

Yes, but there is an additional premium. Please call us for a quote.