Privacy Statement

Before proceeding to provide us with your details, please read the following important information which concerns the protection of your personal data.

Introduction

We, Firefly Campers Limited (“the Company”), are committed to protecting your privacy. This policy summarises what personal information we may collect from you during your use of this Site and what we will do with it. Any changes to this policy will be posted on this page.

In accordance with the provisions of the Data Protection legislation we give you notice that your records will be held on computer by us and such records will include (but not exclusively) your name and address and other information relating to you. This privacy policy is in accordance with the provisions of the UK Data Protection Acts of 1984 and 1998.

Data Use

We often need to collect and use certain types of information about users of the Site in order to provide information, products and services including those requested by you. Generally this will take place when you enter into a contract with us.

With your consent we may, occasionally, send you electronic mailings about the Site, changes to the service and other information which we think may be of interest to you. We may also, on occasion, contact you for the purposes of market research. If you do not want to receive future mailings and wish us to remove your information from our mailings database, please e-mail enquiries@fireflycampers.com

In addition, we may occasionally be required by law to collect and use certain types of information of this kind to comply with the requirements of government departments for business data, for example. This personal information must be dealt with fairly and lawfully and there are safeguards to ensure this in the Data Protection Act 1998.

We may disclose information to the relevant authorities if we believe in good faith that the law requires it.

As a company providing services internationally, we do receive and transfer personal information all over the world. Consequently your personal information may be sent electronically to servers outside of the country where you originally entered the information. In addition that information may be used, stored and processed outside the country where you originally entered the information. The data protection and other laws of other countries may not be as comprehensive as those in the UK, but the Company will take steps to ensure that your privacy rights are respected.

Use of Cookies

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Cookies help us analyse web traffic and to to identify users. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We have two primary uses for cookies. First, we use them to specify preferences. For example, users can specify keywords across several categories or markets so you don't have to tell us over and over again about the information you want to see. Secondly, we use cookies to track user trends and patterns. This helps us understand our users' needs better and improve areas of our service that our users find valuable. While both of these activities depend on the use of a cookie, visitors do always have the option of disabling cookies via their browser preferences. Information from cookies is sometimes attached to messages sent to us.

You can choose to accept or decline cookies. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, note that some parts of the Site will not function properly or may be considerably slower if you refuse cookies.

Links to Third Party Sites

Any links from the Company site to third party Web sites are provided for convenience only. We are not responsible for the content, accuracy or availability of the information provided on a third party site, nor are we liable in the event any link fails to operate. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Inclusion of such links does not imply an endorsement or recommendation by the Company of the content on such sites or any association with their operators.

Security

Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

As you may be aware, no data transmission over the internet can be entirely secure. As a result, while we always use reasonable endeavours to protect the personal information you provide to us, we cannot guarantee the security of your information and the use of our facilities (e.g. e-mail) is at your own risk.

Information Updates

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we follow strict storage and disclosure procedures which means that we may occasionally require proof of identity from you prior to disclosing information.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:-

Firefly Campers Ltd
46 Goldsmith Road
London
E17 6AW

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.